What Live Chat Services Can i use with my website

What live chat services can I use with my website? Live chat has become an essential tool for businesses looking to enhance their customer service and engagement with customers. In this article, we’re going to look at a few services that you can easily integrate into your website. What is a live chat? A live […]

5 annual checks you should be making on your website!

5 annual checks you should be making on your website! It’s very important to make sure that you carry out annual checks on your website. Below, we’ve put together our top 5 tips on what you should be checking. 1. Check for broken links. Over time, links that previously worked, such as links to pages […]

We’re recruiting: customer support/tech support

We’re recruiting: customer support/tech support Job description Customer Support / Technical Support Job specification We provide web design and marketing services to small and medium-sized businesses across the UK. We are looking for an enthusiastic individual to join our customer support team. Customer service is key to our business and although the role will include […]

Scheduled maintenance July 2024

Scheduled maintenance July 2024 We’re planning to make some updates to our email services which will result in a period of downtime if you have a Webfactory Mail account. Date of maintenance: Wednesday 31st July 2024 00:01 to 01:30 BST Impacted services: All email accounts using Webfactory Mail Webmail Email clients such as Outlook, Mac […]

August 2024 update

August 2024 update Welcome to your August update. Read about the latest updates and improvements we’ve made to our products and services this month. New this month Message Centre – We’ve added a Message Centre to the content section of the Website Editor. The Message Centre will allow you to view message submitted from your forms, […]